Store Policies

Our Return Policy

Coins, Currency and Bullion sales are final. No credits, refunds or exchanges will be made. We may buy back the items at current market value; however we reserve the right of refusal. Exchanges for jewelry purchases are allowed for unaltered items in unworn condition with the original packaging within 30 days of purchase. Sorry, no returns for special orders, customized or altered items. No Cash Refunds. See store handouts for our Forever Warranty and for trade in ontions and upgrades.

Clarity Enhanced Diamond Guarantee

Some of the diamonds at A&E Jewelers have been treated to bring out the beauty of the diamond. These treated diamonds are called "Clarity enhanced diamonds." Yes, this is a natural diamond - it is not lab grown or synthetic. It has been altered to make it more beautiful. Purchasing a clarity enhanced diamond gives you a monetary advantage. In some cases, you may double the size of the diamond you can afford.

You should disclose this to any goldsmith that works on your piece of jewelry. If the goldsmith removes the treatment we will retreat it at no charge to you.

The treatment is guaranteed for life. If at any time you want to trade the diamond in we will give you 100% of what you paid in trade for life.

Our Location


971 S. Green Bay Road,

Neenah, WI 54956

Phone. 920-967-2175


1755 West 7th Avenue,

Oshkosh, WI 54902

Phone. 920-235-8808

Fond du Lac

131 S. Rolling Meadows Drive,

Fond du Lac, WI 54935

Phone. 920-933-3601


3545 East Calumet St.,

Appleton, WI 54915

Phone. 920-202-3221

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